Terms & Conditions 

Your safety and happiness matter to us, so please read the boring stuff that follows... it's for your own safety and that of others.

All Castaways are required to pledge their allegiance to the following oath:

   I promise...  

  • To honour the land and sea & treat it with respect 

  • To behaviour respectfully to all the islanders

  • To leave the island as I found it 

  • To act responsibly whilst on Long Island

  • To respect the privacy of other castaways 

  • To speak up if there is a problem or concern​

When booking with us, you are entering into a binding contract with us. References to us and we in these Conditions relate to Castaway Wild Island Camping & Events. Any reference to you or you're, relate to the person making the booking, and all members of that person’s party. 

 

When you book, we email a booking form and confirm the reservation with you, and this is the point we enter into a contract with you which, is subject to these Booking Conditions.

 

Castaway Wild Island Camping & Events accepts no liability for loss or damage to possessions and/or personal injury.  In making this booking, you are accepting full responsibility for yourself, your booking party, your children, and you are agreeing to abide by our Terms and Conditions.

 

All cars, vehicles, motorbikes, bikes or other vehicles parked at Colla Pier is at the owners' risk. Castaway Wild Island Camping & Events, accepts no liability for loss or damage to cars, vehicles, motorbikes, bikes or other vehicles.

General Booking Information: Booking information is taken through the booking form found on the website or sent by Tracy. Confirmation is sent via email with a request for payment to secure your booking.

Please contact us if you do not receive this. 

 

Please check your Booking Confirmation and notify us of any errors immediately.

 

You must be over 18 years of age to make a booking.

Payment:  Full payment secures your booking. If payment is not received, we reserve the right to cancel the booking.

Cancellation or Changes by You:  You must let us know immediately if you need to cancel or amend your booking.  Please telephone Tracy or emailsimplytracy@icloud.com

If you cancel your booking the following applies:

Cancellations made 14 days or more before the check-in date will receive a 100% refund.

Cancellations made within 7 - 14 days of the check-in date will incur a 50% fee. 

Cancellations made within 1 - 7 days of the check-in date will receive no refund.

Cancellation Due to Unforeseen Circumstances: We are not liable for refunds or expenses that you may incur in any event that we are unable to fulfil your booking due to circumstances beyond our control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, notifiable diseases, health risks or similar events. 

We strongly recommend that you have adequate holiday insurance in place

 

Coronavirus: Any bookings unable to commence due to Government guidance regarding COVID-19 will be offered credit notes for 18 months. 

For bookings involving groups of families and friends, it is contingent upon these groups to observe the current Government guidance on social distancing at the time of their stay. 

Cancellation or Changes by Us:  Once we have issued a confirmation of booking, we will do our best not to make any changes or cancel your booking. However, please note that sometimes changes can occur before or after bookings have been confirmed, and very occasionally, bookings that have been confirmed, may have to be changed or cancelled. We promise to do all we can to avoid changes and cancellations, but we must reserve the right to do so.

Travel Insurance: We recommend insurance to cover cancellation, loss, damage or injury. 

Pets: We regret that pets are not permitted 

Noise Policy and Behaviour: We operate a small quiet, relaxed and laid back wild campsite and wish to keep it that way. So no loud music or electronic music is permitted. Loud noise just doesn’t fit into the vibe of peace and tranquillity or respecting others or the environment.

We ask that campers please respect fellow campers and our local neighbours. 

LOW NOISE POLICY kicks in from 10 pm around the campsite.

We reserve the right to remove any campers who act inappropriately or do not follow our noise guidelines.

Your Safety Matters!

  • Castaway Wild Island Camping & Events is surrounded by the wild Atlantic Ocean and covered with unusual plants and animals. However, this brings with it the risks associated with wild animals and poisonous plants. We accept no responsibility for any injuries or illness that you suffer as a result of bites, stings or from eating or playing with poisonous plants. 

  • Children remain their parents' responsibility at ALL times.

  • Your safety is your responsibility and care must be taken. Please act safely, especially after dusk.

  • We will not be held responsible or liable for any accident, loss or damage whatsoever to persons, vehicles, tents, accessories or contents during your stay with us.​​

  • Our campsite and island landscape includes some slopes, rough terrain, cliffs, brambles and other natural hazards. Conditions can be cold, wet, windy, slippery or hot, dry and brittle depending on the weather.

  • We trust that you appreciate we can take no responsibility for the weather conditions at the time of your visit. We recommend that you come prepared with suitable clothing and footwear so that you can enjoy the charm of the natural environment in all its diversity. 

  • Castaway Wild Island Camping & Events reserves the right to close the campsite in extreme or dangerous weather conditions. The decision to do this is entirely at our discretion.

  • The use of gas cookers, gas heaters or naked flames is not allowed at any time within your tents whilst on the campsite. This is due to the risk of fire and carbon monoxide poisoning. We have created safe areas for you to do your cooking or bbq's so to reduce the risk of fire.

  • Fireworks, Chinese lanterns, weapons, and dangerous materials or substances are not allowed on the campsite. 

  • Becoming intoxicated is not permitted. We have no objections to a small amount of alcohol being consumed but overindulgence in alcohol on a wild island campsite does not work. Your life and safety are more important than anything so please look after yourself...you are worth it!

By booking with Castaway Wild Island Camping & Events, you are Acknowledging that you are aware of the risks, hazards and dangers of entering the campsite.

Cleaning Policy: We ask that you leave your tent pitch or areas you use within the campsite in a clean and tidy state upon your departure. It is a condition of your stay that you leave the site as you found it. Leave no trace is the rule and we thank you for your cooperation. 

 

We reserve the right to charge a cleaning cost if your tent pitch or any area used within the campsite are not left in the same condition as originally found. 

Rubbish Policy: Castaway Wild Island Camping & Events offers ample provision for recycling so please separate your rubbish and use the bins provided. There is a collection bin for glass, tins and paper. Plus a container for used charcoal.

 

Please take all plastic home with you, as we are unable to recycle that. 

 

We are an off-grid island campsite and have no rubbish collection. We have to physically take the recycling into Schull by boat, so we ask you to take home your rubbish with you. Thank you for your understanding. 

Smoking: No smoking is allowed within the wild campsite facilities or tents.

Tracy & Peter Collins will: 

  1. Ensuring noise is kept to a minimum during evening hours

  2. Campsite rules are adhered to

  3. Security of the campsite and surrounding areas

  4. No electronic, amplified music is played.

We ask for you and your guests to cooperate with us. Please assist us by listening and adhering to the instructions, directions and requests.

It is a condition of your booking that you agree to follow our directions.

General Agreements:

  • You agree to look after your tent pitch/es and campsite. This means you must keep all fittings and effects, (inside or outside) in the same state of repair and condition as at the start of your booking, and you agree to leave it clean and tidy. If you break these conditions we may make an additional cleaning charge and/or make a claim against you for repair or loss as a result of damage caused.

  • You are expected to show due consideration for other people, including other guests, local residents and us. If you abuse the property or display dangerous or offensive behaviour towards us, landowners or any third party, we may refuse to allow you access to the site or ask you to leave before the end of your stay. If this happens we will treat your booking, as having been cancelled by you and you will not be entitled to any refund.

  • You are in a natural environment and as such you agree to respect all local flora and fauna. Any damage, willful or negligent, will be taken seriously and may result in you and your party being requested to leave the campsite. In such cases, we will treat your booking as having been cancelled by you and you will not be entitled to any refund.

  • You must allow us access to the rent-a-tents at any reasonable time during your stay.

  • The number of people using the tent pitches may not exceed the number agreed when booking.

  • Our campsite adjoins agricultural land used for farming, so do not enter unless permission has been granted. 

  • Please respect all islanders, their land and property at all times.

Firewood & Charcoal: Campers may purchase firewood as required and have fires in the designated areas.

Open fires are be permitted in the stoney coves as the wind can cause fire to spread on the site, so this is the safest place. 

 

Each pitch has a stoned area for a BBQ and cooking. Charcoal may be purchased if required.

Special Requests: If you have special requests or needs, you are responsible for telling us at the time of booking. We don't know what you know, so please tell us. 

 

If you have a disability that may affect your stay please, tell us before we confirm your booking. We will do our best to accommodate you but will let you know if we are not able to meet your needs.

Liability 

We want your castaway to be a memorable one, but for the right reasons... so, please:

If you have any problems during your stay, please let us know immediately so we can try and sort them out while you are here. 

.

  1. Castaway ~ Wild island Camping & Events shall not be liable for any loss or damage to visitor’s property, however, caused. We accept no liability for injury sustained to any party whilst on our campsites.

  2. Furthermore, we do not accept liability for any losses related to any business of yours including, but not limited to: lost data, lost profits, lost revenues or business interruption.

  3. Nothing in these terms and conditions is intended to limit your rights as a consumer or any statutory rights in any way as to exclude or limit our liability to you for any death or personal injury resulting from our negligence.  

If you have any complaints thereafter, please address them to;

 Email – simplytracy@icloud.com

Notices: Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at East House, Long Island, Schull, Co Cork P81 X802 1 and all notices from us to you will be displayed on our website from time to time or sent via email or mail.

Changes To Legal Notices: We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

Privacy: You acknowledge and agree to be bound by the terms of our privacy policy.

Third-Party Rights: Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.